Reference

Privacy Policy for Your Indonesia Account

Your edicitoto account uses only the data needed to open the lobby, check payments through DANA, OVO, GoPay or QRIS, and protect your session.

Account dataDevice checksDANA OVO GoPay QRISUpdate requests

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How Policy Covers Local Payment Data

edicitoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you open an account, verify your wallet, enter the lobby, or ask our team for help. We use your phone number, account name, device signals, session records, and payment references to run account access, process wallet activity, detect

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account misuse, and answer your privacy requests. For DANA, OVO, GoPay and QRIS, we record payment references, status messages, time stamps, and account matching data; we do not ask you to send wallet passwords. We may share limited records with payment processors, security vendors, and service
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teams when that is needed to complete your request or comply with local law. Where access or eligibility is discussed, it depends on local law and is available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Contact Us About Privacy Requests

A privacy question should reach the right team without you repeating account details in several places. Use the same contact route you used for account help, then state whether you need access, correction, removal, or a copy of your data. We may ask for your registered phone number and one recent DANA, OVO, GoPay or QRIS reference so we can match the request to your account.

Team online

Live Chat

Live chat is available daily from 09:00 to 23:00 WIB. Tell us the request type first, then share only the account phone number or payment reference we ask for in the chat window.

WhatsApp Help

WhatsApp suits quick identity checks for privacy requests. We may ask you to confirm the registered number, recent login device, and one QRIS or wallet reference before we discuss account records.

Email Request

Email works well for data access, correction, or removal requests that need a written trail. Include your account name, registered phone number, request type, and a safe contact time in WIB.

DATA CARE

How We Handle Your Privacy Choices

Privacy controls should be clear before you join. We keep account, payment, device, and session records separated by purpose, then limit staff access based on work role.

Account Collection

When you open an account, we collect your account name, phone number, password record, referral field if used, and login time. These details let us create access and respond to privacy requests.

Payment Records

For DANA, OVO, GoPay and QRIS, we store transaction reference, amount, status, and time stamp. This helps us match wallet activity to your account without asking for wallet password details.

Cookie Use

Cookies remember session status, language choice, and basic device settings. You can clear them in your browser settings, but the next login may ask for another account check.

Device Checks

Mobile web and tablet access may create device signals such as browser type, IP area, and session length. We use them to detect unusual access and protect privacy requests from the wrong person.

Game Session Logs

If you enter Speed Blackjack, Spaceman, Basketball Betting, Rocket Crash, Bingo or Mega Fishing, we keep session logs tied to account security, disputes, and records required for wallet reconciliation.

Retention Choices

We keep records only as long as needed for account operation, security checks, payment matching, and legal duties. You can ask us to correct or remove data where local law allows.

Privacy Questions Before You Join

Use these answers before you open an account or when you want to change data already on file. Each answer is written for privacy handling, not for broad lobby use. If your request involves payments, keep your DANA, OVO, GoPay or QRIS reference ready, but never share wallet passwords or one-time codes.

We collect account name, registered phone number, password record, login time, and device signals. If you add wallet activity, we also keep DANA, OVO, GoPay or QRIS references needed to match payments.

A payment reference helps us confirm that the request comes from the account holder. We use transaction status, amount, and time stamp for matching only, not wallet passwords or private app access.

Yes. Contact live chat, WhatsApp, or email and state the field you want corrected. We may verify your registered phone number, recent device, and one wallet reference before changing account records.

Cookies keep your session state, language choice, and device setting. If you clear them through your browser privacy menu, you can still log in, but we may ask for another account check.

Only staff assigned to account help, payment matching, or security review can access the records needed for your request. We do not open broader account data when a smaller check is enough.

We keep data for the time needed to run accounts, match DANA, OVO, GoPay or QRIS activity, handle disputes, and meet local legal duties. Removal requests are handled where local law allows.

Send an email request with your account name, registered phone number, and safe contact time in WIB. We will verify the account first, then explain what data can be shared.

Privacy Policy for Your Indonesia Account

Contact Us About Privacy Requests

Live Chat

WhatsApp Help

Email Request

How We Handle Your Privacy Choices

Account Collection

Payment Records

Cookie Use

Device Checks

Game Session Logs

Retention Choices

Privacy Questions Before You Join

01 What personal data does edicitoto collect when I open an account?

02 Why do you ask for payment references in privacy requests?

03 Can I ask edicitoto to correct my account data?

04 How do cookies affect my privacy on mobile web?

05 Who can see my privacy request inside the company?

06 How long do you keep my account and payment data?

07 How do I get a copy of my account data?

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